Business Plan

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Fiscal 2009-2010

Business Plan Template for Member Units Inland Empire Section 711

Objective

Key Activity Areas

Activity Description

Activity Date(s)

Measure

Goal

Status ^

% of Goal Achieved‡

Contact*

Comments

Increase Impact

Outreach

Training

Communications

Offerings

·         Contact Chamber of Commerce to make relationships

 

 

·         Contact local newspapers to publish Q news

3 in 2nd qtr

3 in 3rd qtr

 

 

 

1 in 2nd qtr

1 in 3rd qtr

1 in 4th qtr

# contacts

 

 

 

 

# contacts

6

 

 

 

 

3

Sent e-mails to local Chambers of Commerce, to the Press Enterprise, and to the Rotary in October

Contacted Chamber of Commerce 3 in 2nd Quarter – contacted 3: Riverside, Rancho Cucamonga, Ontario. None are free. Rancho is $150 to join, Ontario is $250 and Riverside is $240

 

 

In April Duane contacted ASQ and confirmed it is OK to use Articles/Data like Friday Fast Facts. In April Ron contacted the Yucaipa News Mirror newspaper, and also provided Duane Newspaper contact information. Duane is waiting to hear back from the Press Enterprise regarding his request in June to publish Business Improvement articles in the local newspaper. Duane has permission to publish an article in the upcoming NSWC Corona newspaper.

100%

 

 

 

 

100%

 

Chet

Phil

 

 

 

Duane

Ont. Riv, SB, Corona,  Low & High Deserts

Grand Terrace

Moreno Valley

Grow Membership

Outreach

Training

Communications

Offerings

·         Continue UCR Mock Interviews

2/11/10

0711 participants

15

 

Tech Talk April 22

Mock interviews May 12

6 volunteers from 0711

100%

Vern

Actively promote in section

Increase Customer Loyalty

Outreach

Training

Communications

Offerings

·         Promote UCR course and other learning activities

Oct ‘09

0711 participants

1 per class

UCR Class was cancelled due to low enrollment – is in catalog for next time

Monthly seminars are scheduled and being offered to members

Annual Leadership training April 10th was offered to members

100%

Vern

Milt – M, E, A

Grow Means

Outreach

Training

Communications

Offerings

·         Leadership Conf.

 

·         Quality Classics CD

·          

·         NQM planning for 2010

Apr 2010

 

 

Ongoing

 

 

2nd qtr +

Revenue

 

 

Revenue

 

 

Plan

10% of gross

 

B.E.

 

 

Feasibility study

$$ cost of venue has been determined, additional specifics were negotiated (food, beverage, internet access, etc.). At completion of Conference there were unpaid fees. Phil and Elias will work with Sections to resolve

100 CDs were made at a total cost to the section of $200 as of Dec 2009 8 copies have been sold at full price of $20 each ($160), 5 copies have been sold at the discounted rate of $9 each as part of the dinner package. ($45)Total revenue to date is $205.

Feasibility Study Completed- It was determined it is not feasible to do an NQM activity outside of our regular monthly meetings.

100%

 

 

100%

 

 

100%

Phil/Sheryel

 

 

John

 

 

EC

 

Contact Reg. 7

 

 

 

 

 

Collaborate with 07xx

Process Performance

Outreach

Training

Communications

Offerings

·         Baldrige profile

o  Involve membership

o  Use as baseline for planning

o  Distribute to membership

·         Post presentations

 

·         Distribute Strategic Plan

2nd qtr

2nd qtr

 

 

3rd qtr

 

3rd qtr

Monthly

Oct

Profile 0711

 - # of members

 

- usage

 

- incorporate into program

Presentation

 

Distribution

100%

 

5 non-EC)

Action plan

100%

 

9

100%

 

e-mail

Vern facilitated the April meeting on org profile with Duane as the scribe. Vern provided data to John to put in the e-mail announcement to our members and to post on the website. Sheryel typed information obtained during the workshop and gave to Vern for updating and distributing. Updated and distributed on June 22, 2010.

 

 

 

 

Monthly postings - on-going item

 

Sheryel has provided updates to be posted on the 711 website, discussed during Business Meeting of Monthly meetings, and brought hardcopies for members in attendance.

100%

 

 

 

 

 

 

 

100%

 

100%

Vern, Chet, Duane

 

 

 

 

 

 

Chet/John

 

Phil/Sheryel

 

 

 

 

 

 

 

 

Presenter okay

e-mail, hardcopy, Website, etc.

People

Outreach

Training

Communications

Offerings

·         Encourage 0711 attendance at Lead. Conf

 

2nd & 3rd qtr

# 0711 participants

4 New

Announced at Regional and Section Meetings, posted on website, and invited members personally. Vern was the only new 711 member in attendance – however 6 previously attended 711 members also participated in the Leadership Conference..

25%

Phil/Sheryel